Early accessIntroducing myAI
myAI is the Dispatch Agent inside Mission Control. Tell it what needs to happen in your own words, and it books, prices, changes and assigns on the live board while you watch, naming every step as it goes.
It books, changes and dispatches on the live board itself, and names every step while it works.
See how passengers book by chatTaking a booking by hand means the same screens in the same order on every call, while the next call waits.
myAI takes the sentence a dispatcher would say down the phone and does the clicking itself.
Seven screens, and the next call is already waiting.
Book a car from Southampton Central to Heathrow T5 at 3pm tomorrow, 2 pax 2 bags
One line, and it is on the board.
No menus to learn and no form to fill in. A dispatcher types the job the way they would say it, and the work happens on the live board.
It tells you
It tells you
It tells you
It tells you
It says what it is doing while it does it, and what it did when it is done. Every answer shows the bookings and drivers it used, and anything that changes a booking waits for your yes. It runs with your permissions, inside your own Mission Control.
Each step shows while it runs and settles when it finishes, in the product's own words, so you watch the work rather than wait for it.
Every answer lists the bookings and drivers behind it, and each one opens the real record on the board.
Anything that changes a booking comes back as a question naming that booking, and nothing runs until you say yes.
A dispatcher never has to leave what they are doing to use it.
It slides in over whatever is already on screen, on any Mission Control page, and closes again without losing the thread.
A full page keeps every conversation, so last Tuesday's awkward account booking is still there with the records it touched.
It keeps working until the job is done or it needs something from you, and the answer appears as it is written. Stop it at any point and what it had already found stays on screen.
Once your operation is connected, an AI assistant your team already uses can book, change, cancel and look up your bookings from their own computer, without opening the dispatch screen at all. It only ever sees your operation.
Access is switched on per member of staff, and it reaches your bookings and nobody else's.
Book, change, cancel and look up bookings and customers from a laptop that has never opened Mission Control.
It can also explain how MyRide works, so new staff can ask it instead of asking you.
Every step it names is a real step in the product, in the product's own words. Present tense while it runs, past tense when it is done.
No. Anything that changes a booking, such as a cancellation or a new pickup time, comes back as a question naming that booking, and it runs only when you answer yes. Looking things up and answering questions needs no confirmation.
It is switched on per operation during early access, and it works inside each dispatcher's own Mission Control login, so it can only reach what that person can.
Book and price trips, including for business accounts. Change, move and cancel bookings. Find nearby or online drivers and assign one. Look up bookings, customers and a booking's history. Answer questions about how MyRide works, and take you to the right page.
It does not take phone calls, read documents or make dispatch decisions on its own. Auto dispatch, pricing and ETAs work exactly as they do today. myAI uses them, it does not replace them.
It shows every step and every record it used, so a wrong turn is visible before it matters, and any change it makes is an ordinary booking change you can put right on the board. Like any AI it can make mistakes, which is why it asks before anything sticks.
myAI is part of Mission Control and is rolling out to operators in early access. Book a demo and we will walk you through it on your own kind of bookings.
myAI is rolling out to Mission Control operators in early access. Book a demo and we will run it on bookings like yours.