Move guests, visitors and attendees without the operational chaos.
Events don't fail because tickets don't sell. They fail when guests can't get there.
Whether you're managing festivals, conferences, exhibitions, hotels, sporting events, concerts, weddings or corporate hospitality, transport is often one of the most complex parts of the guest experience.
MyRide helps event organisers, venues, hotels and hospitality operators manage transport, guest arrivals, shuttle services, VIP movements and on-demand transport from a single platform.
From pre-booked journeys and event shuttles to self-service kiosk bookings and live operational control, everything is connected through Mission Control.
Events create unique operational challenges. Large numbers of people arrive within short periods. Demand fluctuates rapidly. Guests often require assistance. Transport teams need visibility.
Traditional booking systems struggle under this pressure. MyRide was built to manage high-demand transport operations while maintaining a smooth guest experience.
Whether you're moving hundreds or thousands of guests, the platform helps operators stay in control.
Guest Transport Made Simple
Guests can book transport through multiple channels, using the option that suits them best.
Customer app, event website and hotel concierge
Reception team, business portal and MyRide Voice
Transport kiosk and direct API integration
Self-Service Transport Kiosks
Guests can walk up to a kiosk and book transport instantly without needing to download an app, call reception or queue for assistance. Reception areas become self-service transport hubs.
Hotels, conference centres and cruise terminals
Airports, exhibition halls and event venues
Tourist attractions and university campuses
Reduce Pressure On Reception Teams
Hotel and venue staff spend significant time arranging transport for guests — calling operators, checking availability, explaining pickup points and confirming bookings.
MyRide removes much of this workload. Guests can book independently while reception teams retain visibility and control when required.
Dedicated Event Shuttle Management
Mission Control allows operators to manage shuttle services while maintaining complete visibility across passenger demand and vehicle utilisation.
Hotels to venues and car parks to event sites
Airports to conferences and cruise terminals to hotels
VIP hospitality transfers and staff transport
Group Travel & Bulk Booking Management
Events often require transport for large groups. Bookings can be managed individually or uploaded in bulk through the platform.
Group bookings and delegate transfers
VIP travel and speaker transport
Wedding guest and corporate hospitality travel
VIP & Executive Travel
High-profile guests require a different level of service. Operators can create bespoke experiences for premium guests while maintaining complete operational visibility.
VIP allocations, executive vehicles and dedicated drivers
Meet & greet services and airport transfers
Private hospitality transport
Hotel & Concierge Integration
Hotels can connect directly to MyRide and arrange transport on behalf of guests, creating a seamless experience between accommodation and transport.
Book transport and track vehicles
Monitor arrivals and access booking history
Manage guest requests
Real-Time Guest Tracking
Guests receive live updates throughout the journey and always know where their transport is.
Booking confirmation, vehicle details and driver information
Live tracking, arrival notifications and journey updates
Event Day Operations Dashboard
Mission Control provides live visibility across the entire operation, helping event teams stay ahead of issues before they impact guests.
Active bookings, vehicle locations and driver activity
Guest arrivals, shuttle performance and pickup volumes
Operational alerts and VIP movements
Airport & Travel Coordination
Many events involve visitors arriving from around the world. MyRide helps organisers coordinate guest arrivals without manual administration.
Flight tracking, airport transfers and terminal selection
Meet & greet services, arrival monitoring and travel updates
Hospitality Revenue Opportunities
Transport doesn't need to be a cost centre. Transport becomes an extension of the guest experience and a new revenue stream.
Guest transport, airport and cruise transfers
Event shuttles and tour experiences
Partner networks and commission-based travel programmes
Communication Built In
Whether you're moving 20 guests or 20,000, communication remains simple and automated.
SMS, WhatsApp, push notifications and email
Live tracking and driver messaging
The Complete Guest Transport Platform
Unlike traditional transport software, MyRide combines everything needed for hospitality and event organisations into one ecosystem.
Mission Control, customer app, driver app and business portal
Hotel booking tools, kiosk app and MyRide Voice
Live tracking, airport operations, finance and reporting
Perfect For
Hotels
Resorts
Conference Centres
Wedding Venues
Event Organisers
Exhibitions
Sports Stadiums
Music Festivals
Cruise Operators
Tourist Attractions
Universities
Corporate Hospitality Providers
Why Hospitality Operators Choose MyRide
Guest experiences don't begin at check-in. They begin the moment someone starts travelling.
Improve guest experiences
Reduce reception workload
Manage high-volume events
Coordinate VIP travel
Operate shuttle services
Increase revenue
Improve visibility
Deliver seamless transport operations
The result is a transport experience that reflects the quality of the event or venue itself.
Great events start with great arrivals.
Manage guest transport, shuttle services, VIP travel and hospitality operations from one connected platform.