Events & Hospitality

Move guests, visitors and attendees without the operational chaos.

Events don't fail because tickets don't sell. They fail when guests can't get there.

Whether you're managing festivals, conferences, exhibitions, hotels, sporting events, concerts, weddings or corporate hospitality, transport is often one of the most complex parts of the guest experience.

MyRide helps event organisers, venues, hotels and hospitality operators manage transport, guest arrivals, shuttle services, VIP movements and on-demand transport from a single platform.

From pre-booked journeys and event shuttles to self-service kiosk bookings and live operational control, everything is connected through Mission Control.

Events & Hospitality

Designed For High-Volume Guest Movements

Events create unique operational challenges. Large numbers of people arrive within short periods. Demand fluctuates rapidly. Guests often require assistance. Transport teams need visibility.

Traditional booking systems struggle under this pressure. MyRide was built to manage high-demand transport operations while maintaining a smooth guest experience.

Whether you're moving hundreds or thousands of guests, the platform helps operators stay in control.

Guest Transport Made Simple

Guests can book transport through multiple channels, using the option that suits them best.

  • Customer app, event website and hotel concierge
  • Reception team, business portal and MyRide Voice
  • Transport kiosk and direct API integration

Self-Service Transport Kiosks

Guests can walk up to a kiosk and book transport instantly without needing to download an app, call reception or queue for assistance. Reception areas become self-service transport hubs.

  • Hotels, conference centres and cruise terminals
  • Airports, exhibition halls and event venues
  • Tourist attractions and university campuses

Reduce Pressure On Reception Teams

Hotel and venue staff spend significant time arranging transport for guests — calling operators, checking availability, explaining pickup points and confirming bookings.

MyRide removes much of this workload. Guests can book independently while reception teams retain visibility and control when required.

Dedicated Event Shuttle Management

Mission Control allows operators to manage shuttle services while maintaining complete visibility across passenger demand and vehicle utilisation.

  • Hotels to venues and car parks to event sites
  • Airports to conferences and cruise terminals to hotels
  • VIP hospitality transfers and staff transport

Group Travel & Bulk Booking Management

Events often require transport for large groups. Bookings can be managed individually or uploaded in bulk through the platform.

  • Group bookings and delegate transfers
  • VIP travel and speaker transport
  • Wedding guest and corporate hospitality travel

VIP & Executive Travel

High-profile guests require a different level of service. Operators can create bespoke experiences for premium guests while maintaining complete operational visibility.

  • VIP allocations, executive vehicles and dedicated drivers
  • Meet & greet services and airport transfers
  • Private hospitality transport

Hotel & Concierge Integration

Hotels can connect directly to MyRide and arrange transport on behalf of guests, creating a seamless experience between accommodation and transport.

  • Book transport and track vehicles
  • Monitor arrivals and access booking history
  • Manage guest requests

Real-Time Guest Tracking

Guests receive live updates throughout the journey and always know where their transport is.

  • Booking confirmation, vehicle details and driver information
  • Live tracking, arrival notifications and journey updates

Event Day Operations Dashboard

Mission Control provides live visibility across the entire operation, helping event teams stay ahead of issues before they impact guests.

  • Active bookings, vehicle locations and driver activity
  • Guest arrivals, shuttle performance and pickup volumes
  • Operational alerts and VIP movements

Airport & Travel Coordination

Many events involve visitors arriving from around the world. MyRide helps organisers coordinate guest arrivals without manual administration.

  • Flight tracking, airport transfers and terminal selection
  • Meet & greet services, arrival monitoring and travel updates

Hospitality Revenue Opportunities

Transport doesn't need to be a cost centre. Transport becomes an extension of the guest experience and a new revenue stream.

  • Guest transport, airport and cruise transfers
  • Event shuttles and tour experiences
  • Partner networks and commission-based travel programmes

Communication Built In

Whether you're moving 20 guests or 20,000, communication remains simple and automated.

  • SMS, WhatsApp, push notifications and email
  • Live tracking and driver messaging

The Complete Guest Transport Platform

Unlike traditional transport software, MyRide combines everything needed for hospitality and event organisations into one ecosystem.

  • Mission Control, customer app, driver app and business portal
  • Hotel booking tools, kiosk app and MyRide Voice
  • Live tracking, airport operations, finance and reporting

Perfect For

  • Hotels
  • Resorts
  • Conference Centres
  • Wedding Venues
  • Event Organisers
  • Exhibitions
  • Sports Stadiums
  • Music Festivals
  • Cruise Operators
  • Tourist Attractions
  • Universities
  • Corporate Hospitality Providers

Why Hospitality Operators Choose MyRide

Guest experiences don't begin at check-in. They begin the moment someone starts travelling.

  • Improve guest experiences
  • Reduce reception workload
  • Manage high-volume events
  • Coordinate VIP travel
  • Operate shuttle services
  • Increase revenue
  • Improve visibility
  • Deliver seamless transport operations

The result is a transport experience that reflects the quality of the event or venue itself.

Great events start with great arrivals.

Manage guest transport, shuttle services, VIP travel and hospitality operations from one connected platform.

The MyRide dispatch dashboard: a booking form and live zone map beside a colour-coded queue of upcoming rides.