MyRide Glossary

The language of modern mobility, made simple.

A practical reference for dispatch, fleet operations, bookings and the technology connecting every journey.

Browse transport terms from A to Z

Auto-dispatch

Coverage zone

Dead mileage

Dispatch boundary

Browse the glossary

Clear definitions. Better decisions.

Understand the concepts behind the platform and communicate more clearly across your operation.

Auto-dispatch: Rules-based allocation that matches a booking with the most suitable available driver.
Coverage zone: A defined geographic area where a service, vehicle type or group of drivers is available.
Dead mileage: Distance travelled by a vehicle without a passenger, usually between jobs or operating areas.
Dispatch boundary: A geographic rule controlling which drivers can receive work from a particular area.
Geofence: A virtual boundary around a real location that can trigger pricing, dispatch or communication rules.
Meet & greet: A managed airport or port pickup where the driver meets the passenger at a specified point.
Mission Control: MyRide’s central workspace for bookings, live fleet activity, dispatch and operational oversight.
Repeat contract: A recurring journey schedule used for school, healthcare, corporate or other routine transport.
Service area: The complete geographic region in which an operator accepts and fulfils bookings.
Zone pricing: Automatic fare rules associated with a location, boundary, airport, port or service region.

Put the terms into context

Our guides go deeper into the workflows, technology and operational decisions behind these terms.

Talk to our team about your operation, workflows or the right MyRide product.