Privacy Policy

MyRide Company is the controller of the personal information described in this policy. You can contact us about it by emailing info@myridecompany.com or calling 0800 368 8863.

When you fill in one of our forms, we collect the details you give us. Depending on the form, this can include:

• your name, email address and phone number
• your company and role
• the message you write to us
• for job applications, where you are based, the area you would like to work in and any link you share with us

With each form we also record the page you sent it from, your IP address and the type of browser you used. We use these to deal with your enquiry and to protect the forms from spam and abuse.

When you browse the site we measure which pages are visited and how people move between them. This measurement is anonymous: nothing is stored on your device, and each visit is counted separately.

We use your information to:

• reply to your enquiry and arrange any demo or call you ask for
• consider your job application
• respond to investor enquiries
• keep the website and its forms secure
• understand how the website is used so we can improve it

We rely on our legitimate interests in running and growing our business, and in keeping the site secure, as the lawful basis for this. Where you ask us about our products, we also process your details to take steps you have asked for before any contract.

We do not sell your personal information, and we do not use it for automated decisions that affect you.

We use trusted service providers who process information on our behalf and only as we instruct. They include:

• our customer relationship system, which records enquiries so the team can reply
• Cloudflare, which checks that a form is being filled in by a person and not a bot
• PostHog, our website analytics provider, hosted in the European Union
• Amazon Web Services, which hosts and delivers the website and its images

If you book a demo, you are taken to Microsoft Bookings, which handles your booking under Microsoft's own privacy policy. Links to other sites, such as LinkedIn, are covered by those sites' policies.

We may also share information if the law requires it, or to protect our rights, our customers or others.

Some of our providers may process information outside the UK. Where they do, we make sure appropriate safeguards are in place, such as the UK's approved contract terms.

We keep enquiries and applications only for as long as we need them for the purpose they were given, and then delete them. Security records are kept for a short period to protect the site.

This website does not set advertising or analytics cookies. Our analytics keeps no information on your device. The bot check on our forms may use small technical files to tell people and bots apart, and these are not used to track you.

Under UK data protection law you have the right to:

• ask for a copy of the personal information we hold about you
• ask us to correct information that is wrong or incomplete
• ask us to delete your information
• object to or ask us to restrict how we use it
• ask for your information in a format you can take elsewhere

To use any of these rights, email info@myridecompany.com. We will reply within one month.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk. We would appreciate the chance to put things right first.

We may update this policy from time to time. The date at the top shows when it last changed.