Early accessmyAI for passengers
The booking formis on its way out.
Your passengers book, change and cancel a ride by simply saying what they need, on your booking site or on WhatsApp. myAI asks for anything missing, prices the trip, and puts the booking on your board.
People already talk to get things done.
Messaging is where your passengers spend their day, and asking an assistant has become an everyday habit. A form full of boxes is now the slow way to ask for something.
- 800M+people use ChatGPT every week.OpenAI, DevDay, October 2025
- 3B+people use WhatsApp every month.Meta, Q1 2025 earnings call, 30 April 2025
- 1.8BUK visits to ChatGPT in the first eight months of 2025, up from 368 million a year earlier.Ofcom, Online Nation, December 2025
- 17%of online shoppers have abandoned an order because checkout was too long or complicated.Baymard Institute, updated September 2025
On WhatsApp, where they already are.
No app to download and no site to find. A passenger messages your number the way they would message a friend, and the booking lands on your board like any other.
- Book a ride in one message
- Change the time or the passengers later in the same chat
- Cancel without calling the office
Book it, change it, cancel it.
Everything a passenger would otherwise do through a form or a phone call, in a sentence.
- Book
“A taxi to Heathrow T5 tomorrow at 3pm, 2 of us with 2 bags”
“Can I get a car from the station to the hospital now?”
It tells you
- Looked up the addresses
- Priced the trip
- Created the booking
- Change
“Move my pickup to 2:30 instead”
“There are three of us now, not two”
It tells you
- Opened the booking
- Updated the booking
- Cancel
“Cancel my ride tomorrow, the meeting has moved”
It tells you
- Opened the booking
- Cancelled the booking
Why it beats a form.
They say it once
Pickup, destination, time, passengers and bags in one sentence, in their own words, instead of eight boxes and a dropdown.
It asks only what is missing
If the time or the terminal is not clear, myAI asks for that one thing, the way a good controller would.
Nothing is booked until they say yes
The price, the vehicle and any extra charges are shown first. The booking is created only after the passenger confirms.
Every booking lands on your board
Bookings made in a chat arrive in Mission Control like any other, ready to dispatch.
Questions operators ask.
Can passengers really book without calling us?
Yes. They say where, when and how many in their own words. myAI asks for anything missing, prices the trip and creates the booking.
Does it book anything without the passenger agreeing?
No. It shows the vehicle options and any optional charges first, and creates the booking only once the passenger says yes.
Where do the bookings go?
Onto your Mission Control board, like any other booking, ready to dispatch.
Can passengers change or cancel a booking by chat?
Yes. They can move the time or cancel in the same conversation, and a change waits for their yes before it is made.
Does it work on WhatsApp?
Yes. Passengers message your number and book, change or cancel there, with no app to download.
Whose prices does it quote?
Yours. It prices the trip from your fleet and vehicle types, and shows each option with its price, along with any optional charges such as an airport drop-off.
What if the passenger's message is vague?
It asks only for what is missing, such as the terminal, the time or the number of bags, before it prices anything.
Can I see what it did?
Yes. It names every step as it works, from looking up the addresses and pricing the trip to creating the booking, so you can see what happened and in what order.
How do we get it?
It is rolling out to MyRide operators in early access. Book a demo and we will show it booking a ride like yours.
Let your passengers just ask.
myAI for passengers is rolling out to MyRide operators in early access. Book a demo and we will show it booking a ride like yours.