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Payments & Payouts

Take every payment, and pay every driver, in one place.

Card, Apple Pay and Google Pay on your booking site, card readers and Tap to Pay in the car, and invoicing for business accounts.

On the other side, driver statements run themselves, drivers can take their earnings early with Instant Pay, and expenses are claimed with a photo of the receipt.

Book A DemoSee how drivers are paid

Why It Matters

Money is where small gaps between systems become real losses.

Without one system

  • A card machine, a payment gateway and a spreadsheet that never agree.
  • Refunds made in one place that the booking never hears about.
  • Drivers ringing the office to ask what they are owed.
  • Parking and tolls paid by drivers and never recharged.

With MyRide

  • Every payment recorded against its booking.
  • Refunds capped at what was paid, wherever they are made.
  • Earnings and payouts in the driver's own app.
  • Expense claims approved, recharged and paid back.
Your Stripe, Connected

Connect your own Stripe account in one click.

From Mission Control, connect the Stripe account you already have. Payments go to you, and you stay the business your customers pay.

The settings page shows whether the connection is healthy, whether payments and payouts are on, and anything Stripe needs from you, such as missing details or payouts on hold.

Only the account owner can see or change payment settings.

  • One-click connection
  • You stay the merchant
  • Connection health at a glance
  • Owner-only access
Every Way To Pay

Let passengers pay the way they already do.

Your booking website takes cards, Apple Pay, Google Pay and Link, and you choose which wallets appear on each of your booking sites.

For bookings taken over the phone, send the customer a secure link by SMS or email to add their card. In the car, drivers take payment with a SumUp card reader or Tap to Pay.

  • Card, Apple Pay, Google Pay and Link
  • Wallets switched on site by site
  • Card links sent by SMS or email
  • SumUp readers and Tap to Pay in the car
  • Cash and business accounts
Refunds And History

Every pound on the booking, from the first charge to the last refund.

Each booking has a payment panel showing one status, what to do next, and how much has been charged, refunded and can still be refunded.

A refund can never be more than was paid. Refunds made in the Stripe dashboard are picked up and shown on the booking too, so your team and your records always agree.

A history timeline puts the trip, every edit, every payment and every message in order.

Paying Drivers

Driver statements that run themselves.

Every completed job is added to the driver's statement as it happens, with the commission owed and any extras.

  • Closed every Monday

    Weekly statements close automatically at midnight on Monday and a new one opens. A statement with nothing to settle is marked paid on its own.

  • Account work on its own schedule

    Jobs for a business account can be paid weekly, every two weeks or monthly, each with a payment date the driver can see in the app.

  • Settled your way

    Mark a statement paid after a bank transfer, charge the driver's card when they owe you, or settle many drivers in one batch.

  • Balances carried forward

    When a driver owes money from an earlier statement, include it in the next payout so it is taken off what you pay them.

  • Earnings in their pocket

    Drivers see their last payout, open statements, every job's breakdown and their payout history in the app.

  • Adjust when you need to

    Add an extra, change the commission on a job or across a statement, and every change is kept on record.

Instant Pay

Drivers can be paid today, not on the policy date.

Switch on Instant Pay and drivers can take processed earnings early for a commission you set.

Requested before 17:00, Instant Pay is paid the same day. From 17:00 it is paid the next day. You can set one commission for everyone or a different one for a driver.

Requests wait on their own Quick Pay tab, with a count beside Invoices so none are missed.

  • Your commission, or one per driver
  • Same day before 17:00
  • Its own Quick Pay tab
  • Drivers can opt out of monthly pay
Expense Claims

Parking, tolls and meet and greet, paid back properly.

When a driver pays for something after the job, they claim it from the app with the amount, a reason and a photo of the receipt.

Your team compares the claim with what is already on the booking, then approves it, at a different amount if needed, or rejects it with a reason. The driver is told either way.

On approval only the difference is added. On a card job the customer is charged that difference and the driver's statement is credited.

  • Parking, toll, meet and greet or custom
  • Within 7 days of the job
  • Receipt photo on every claim
  • Only the difference is recharged

More Control

The details operators asked for.

  • Payment preferences

    Drivers choose which payment types they take, such as cash, card or account work. You can lock a preference so it cannot be changed.

  • Card in the cab, checked first

    A driver only takes card-in-cab jobs once their SumUp reader has passed a test payment.

  • Exports for your accounts

    Business trips export as CSV, a Sage-ready CSV or a workbook that imports into Xero, with the right VAT label on each line.

  • One invoice per reference

    Trips that share a PO number, reference or billing contact can be grouped onto one invoice for the business.

  • Recent card payments

    See the latest SumUp payments matched to their bookings and drivers from the settings page.

  • Phone payments

    Take card payments over the phone where your Stripe account allows them.

Get paid faster, and pay drivers with less admin.

See payments, refunds, statements and Instant Pay working on a fleet like yours.

Book A DemoExplore the Driver App